TRAINING AND REQUIREMENTS FOR CABIN CREW DOLMA TAMANG |
THE TRAINING There are two main parts to the training safety and security, and service. Ensuring the safety of the passengers on board is the main role of cabin crew. It stands to reason that this should make up such a large section of the course. you can expect to cover. |
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There will also be a ‘wet-drill’ in which you’ll be asked to swim, practice survival techniques in the water, and climb on to the life raft. There will also be a section on basic survival techniques which you would need to know following an emergency landing. You’ll learn about the specifics of each type of aircraft you will be working on, including their layout, features and where the emergency exits and equipment are located. You’ll also be shown the door operation systems for each aircraft. |
An important part of your training, crew Resources management (CRM) looks at communication between you and your fellow crew . Good communication is crucial to ensure that there is less chance of miscommunication during an emergency. There will also be training in customer service, passenger announcements, food and drinks service and onboard sales. This includes the extra duties you may have to undertake in different cabin classes. You’ll also receive advice on personal grooming, and details on how to conduct yourself as a representative of the airlines. |
QUALIFICATIONS AND TRAINING REQUIRED A degree is not usually required to work airline cabin crew. However, a degree in travel, tourism, hospitality management, leisure or languages may be helpful. A nursing degree could also be relevant. |
Personal qualities, appearance and good health and fitness are normally more important than academic qualifications. Most airlines require cabin staff to complete a training course covering such things as safety procedures, legal/immigration issues and customer service upon entry to the organization. |
SUBJECT THAT REQUIRED TO STUDY FOR CABIN CREW
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SPECIFIC REQUIREMENTS • Airlinescustomizetheirpersonspecificationsaccordingthetheirownneedsand standard. If for example an airline identifies that an increase in the number of crew language speakers is required, then language ability may be given precedence. Simply, Airlines are looking for the right people for their current circumstances. |
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