Date Sheet and Directions Instructions for End-Term Examination to All Faculties Dec 2021 - Jan 2022
A diverse group of aviation professionals discussing strategies in a classroom setting at Compass Aviation.

TRAINING AND REQUIREMENTS FOR CABIN CREW

TRAINING AND REQUIREMENTS FOR CABIN CREW

1. BASIC REQUIREMENTS

1) High school diploma or equivalent.
2) Fluency in English (additional languages may be preferred).
3) Minimum age requirement (usually 18 or 27 years old).
4) Good physical health and fitness.

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2. EDUCATION AND CERTIFICATION

• Completion of a cabin crew training program approved by aviation authorities.
• CPR and first aid certification.
• Safety and emergency procedures training.

• Aircraft-specific training for different aircraft types (e.g., Boeing, Airbus).

3. TECHNICAL SKILLS

• Ability to operate emergency

equipment such as evacuation slides and life rafts.
• Knowledge of aircraft systems and equipment.

• Familiarity with in-flight entertainment systems and food service equipment.

• • • •

4.SOFT SKILLS

Excellent communication and interpersonal skills. Calm under pressure and ability to handle emergencies. Teamwork and collaboration.
Customer service orientation.

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5. ROLE AND SPECIFIC TRAINING

• Safety procedures: Evacuation drills, handling medical emergencies, and fire safety.
•Customer service: Handling passenger inquiries, meal service, and resolving conflicts.

•Security: Identifying and responding to security threats according to airline protocols

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6. ONBOARDING PROCESS

1. Introduction to company policies, procedures, and culture.

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  1. Familiarization with aircraft layout and safety equipment.
  2. Shadowing experienced crew members on flights.

7. CONTINUES EDUCATION

• Regular recurrent training on safety and emergency procedures.
•Updates on airline policies, regulations, and industry best practices.

•Optional advanced training for career advancement opportunities

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CONCLUSION

• Cabin crew play a crucial role in ensuring the safety, comfort, and satisfaction of airline passengers.

• Training and continuous education are essential to maintain high standards of service and safety

 

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